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nduduzo L

1 reviews | Active since Feb 2012

19 Mar 2018, 11:51

RAIN and Webafrica ****

Hi there i'm Nduduzo Lubanyana,

i was once a happy user of webafrica LTE-A and now i'm having a nightmare.

i'm suppose to be paying a R549 on promotion RAIN (110gb + router ) product with an agreement that i stay with them for 6months. But they have cancelled the promotion without letting me know just when the 6months agreement was to elapse. it looks like a **** to me because i need to pay the R2100 for the router while i have fulfilled my obligation. I have no unpayed invoices . I've sent the an email yesterday and still not replay nor a phone call.

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Replies (1)
Webafrica
Webafrica's reply19 Mar 2018, 12:20
Official

Hello ,

Sorry to hear you’ve had a bad experience. We will do our best to sort it out.

So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Webafrica