R999 *******!

Internet has been terrible from day 1. I've lodged a number of tickets for assistance and they failed. I have since gotten a different service provider who's connection is good and when I want to cancel with Webafrica I am told of a R999 fee I have to pay.

1. I have never skipped a payment despite not having internet that I bought 2. They failed to meet their end of the deal 3. Why am I expected to bear the burden of paying for something that is not of my doing? 4. Do they expect me to continue paying for a service they are failing to deliver?

I don't have R999 and I can't afford to pay for 2 internet service providers.