EC
Euan C
1 reviews | Active since Oct 2012
07 Oct 2015, 16:46
R419 for 3 days adsl
I subscribed for adsl on the 27 of September. Your business package at R419, I assumed I would get 30 days access for that money. No just 3 days I was then recharged on the 1st of October.<br> <br> On another note I app**** for a fibre account more than two months ago, until this day I have heard nothing. <br> <br> I have cancelled all my accounts. <br> <br> Cheers Webafrica <br>
Helpful (0)
Replies (1)0
Replies (1)
Webafrica's replyOfficial
13 Oct 2015, 10:44Hello swazi85,
As per our discussion I have requested that our billing team credit you for the remaining days on the capped service when you app**** for the service.
The router delivery fee will be credited back to you as well.
Further to this, your FTTH application has been canceled as per your request.
We will be in contact to get your banking details in order for the refund to be processed according.
Once again apologies for all the inconvenience which this has caused.
Regards
Mujeeb
Online Team
As per our discussion I have requested that our billing team credit you for the remaining days on the capped service when you app**** for the service.
The router delivery fee will be credited back to you as well.
Further to this, your FTTH application has been canceled as per your request.
We will be in contact to get your banking details in order for the refund to be processed according.
Once again apologies for all the inconvenience which this has caused.
Regards
Mujeeb
Online Team
Webafrica's reply13 Oct 2015, 10:44
Official
Hello swazi85,
As per our discussion I have requested that our billing team credit you for the remaining days on the capped service when you app**** for the service.
The router delivery fee will be credited back to you as well.
Further to this, your FTTH application has been canceled as per your request.
We will be in contact to get your banking details in order for the refund to be processed according.
Once again apologies for all the inconvenience which this has caused.
Regards
Mujeeb
Online Team
As per our discussion I have requested that our billing team credit you for the remaining days on the capped service when you app**** for the service.
The router delivery fee will be credited back to you as well.
Further to this, your FTTH application has been canceled as per your request.
We will be in contact to get your banking details in order for the refund to be processed according.
Once again apologies for all the inconvenience which this has caused.
Regards
Mujeeb
Online Team