Quite efficient, sometimes the staff takes long to resolve an issue

Hi Bongiswa, we appreciate you sharing this , you’ve highlighted something important. While the team does take the time to fully resolve issues, waiting longer than expected can test your patience, and we understand the impact that can have. It’s great to know that the outcome made the wait worthwhile and that your issue was resolved properly in the end. That balance between thorough support and faster turnaround is something we’re continuously working to improve. If there’s ever anything you need in the meantime, we’re here and ready to assist. Warm regards,
Webafrica Crew