SN
Siziphiwe N
1 reviews | Active since Jul 2025
30 Apr 2026, 14:15
Quick delivery of ha...
Quick delivery of hardware, easy to set up and affordable but it does tend to lag or buffer which is a bit upsetting.
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Replies (1)Webafrica's replyOfficial
30 Apr 2026, 14:19Hi Siziphiwe, we hear you, it’s good that setup was quick and the hardware was easy to get going, but we understand how frustrating lag and buffering can be when you’re trying to use the service properly.Let’s try a few simple steps that often help improve performance. Start by restarting the router, switch it off for about 30 seconds, then turn it back on. This can clear temporary network congestion.Next, if you’re on Wi-Fi, try moving closer to the router and test again, or use a LAN cable if available. This helps rule out signal interference or weak Wi-Fi coverage.Also, check how many devices are connected at the same time, as multiple active users or streaming devices can slow speeds down noticeably.These steps usually help identify whether it’s a local setup issue or something affecting the connection in the home environment.Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply30 Apr 2026, 14:19
Official
Hi Siziphiwe, we hear you, it’s good that setup was quick and the hardware was easy to get going, but we understand how frustrating lag and buffering can be when you’re trying to use the service properly.Let’s try a few simple steps that often help improve performance. Start by restarting the router, switch it off for about 30 seconds, then turn it back on. This can clear temporary network congestion.Next, if you’re on Wi-Fi, try moving closer to the router and test again, or use a LAN cable if available. This helps rule out signal interference or weak Wi-Fi coverage.Also, check how many devices are connected at the same time, as multiple active users or streaming devices can slow speeds down noticeably.These steps usually help identify whether it’s a local setup issue or something affecting the connection in the home environment.Warm regards,
Webafrica Crew
Webafrica Crew
