Promises Not Fullfilled

I would firstly like to express how upset I am with Webafrica. I signed up for LTE was firstly told that you get a guaranteed minimum of 10mbps per second. Well was that not just a lie. I received the router without any assistance of setting it up in the first place and then to my surprise my download speed is 9/10 times 2 -3mbps and if I am truly truly lucky 8mbps per second. Then actually getting hold of them takes up an additional 30 minutes out of your life because no one answers the phone or is so busy.

Then the aftersales speaking to -----Not mentioning any names was so brilliant in the beginning when signing up. Well again to my surprise after they received the R200 upfront fee. I never got a hold of her again, at 16h00 on lunch when I call or always not at her table. Or they will pass the message to her to call me back. And yet its almost a month later and still not call received.

I asked them to cancel my service I emailed the certain sales person and still 2 weeks later no response. So my advise stay away from Webafrica and switch to a company that actually delivers on their promises.

Thanks

Kevin