Professional **********

What a bunch of professional **********! I've been paying for a supposed 1000mbps service... Yet the Vumatel infrastructure is not capable of line speeds in excess of 200mbps. My installation was done on 13th June 2022...The first of my 30 complains was done on the 14th of JUNE AND THE SERVICE MANAGER (who ever you are) who promised to call me back by no later than 16h00 on 31 Nov 2022....I'm still waiting for your return call to this date! I'm not at all surprised that the only Division willing to take my calls is the Sales Division... They obviously think I'm yet another unsuspecting twit...

I spend 40 minutes this morning on the WhatsApp complains forum, after being told to be patient twice, the next message I got was the chat was terminated due to it being passive for more than 30 minutes. I've had enough. 137 emails assuring me my fault has been locked and escalated... No one from either Webafrica or Vumatel has ever been here in the last 6 months since my first complaint. Come fetch your ****, and leave my bank account alone.