RP
Robin P
1 reviews | Active since Oct 2015
04 Apr 2021, 22:10
Problems From Day 1 (Never stuck to the agreement and billed incorrectly)
Hi there,
This is by far an horrific experience since I was connected.
First I waited a week for my router and then you billed me incorrectly then I was issued a credit to null my first invoice.
Now I received an invoice for more than what the deal I agreed to pay.
What the heck is going on ?
I have not had satisfactory service not once. You never kept to any of the promises advertised and what I agreed to.
I WANT ANSWERS!!!
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Robin P's updateReviewer Update
07 Apr 2021, 10:19***!!!!!!!!!!!!! IS GOING ON ?
HOW CAN YOU SUSPEND MY SERVICE WHEN NONE OF MY CONCERNS HAVE BEEN ADDRESSED AND YOU EXPECT ME TO PAY ?
HOW IS IT POSSIBLE THAT YOU SUSPEND MY SERVICE ?
YOU HAVE NEVER KEPT TO YOUR CUSTOMER AGREEMENT FROM THE GET GO . ALL I HAVE BEEN DOING IS COMPLAIN AND NOTHING HAPPENS.
I WANT THIS SERVICE CANCELLED, ID TAKE MY CHANCES WITH ANOTHER ISP THAT STICK TO THEIR WORD AND CUSTOMER SERVICE ORIENTATED.
YOUR COMPANY AND SERVICE IS PATHETIC TO SAY THE LEAST.
HOW CAN YOU SUSPEND MY SERVICE WHEN NONE OF MY CONCERNS HAVE BEEN ADDRESSED AND YOU EXPECT ME TO PAY ?
HOW IS IT POSSIBLE THAT YOU SUSPEND MY SERVICE ?
YOU HAVE NEVER KEPT TO YOUR CUSTOMER AGREEMENT FROM THE GET GO . ALL I HAVE BEEN DOING IS COMPLAIN AND NOTHING HAPPENS.
I WANT THIS SERVICE CANCELLED, ID TAKE MY CHANCES WITH ANOTHER ISP THAT STICK TO THEIR WORD AND CUSTOMER SERVICE ORIENTATED.
YOUR COMPANY AND SERVICE IS PATHETIC TO SAY THE LEAST.
RP
Robin P's update07 Apr 2021, 10:19
Reviewer Update
***!!!!!!!!!!!!! IS GOING ON ?
HOW CAN YOU SUSPEND MY SERVICE WHEN NONE OF MY CONCERNS HAVE BEEN ADDRESSED AND YOU EXPECT ME TO PAY ?
HOW IS IT POSSIBLE THAT YOU SUSPEND MY SERVICE ?
YOU HAVE NEVER KEPT TO YOUR CUSTOMER AGREEMENT FROM THE GET GO . ALL I HAVE BEEN DOING IS COMPLAIN AND NOTHING HAPPENS.
I WANT THIS SERVICE CANCELLED, ID TAKE MY CHANCES WITH ANOTHER ISP THAT STICK TO THEIR WORD AND CUSTOMER SERVICE ORIENTATED.
YOUR COMPANY AND SERVICE IS PATHETIC TO SAY THE LEAST.
HOW CAN YOU SUSPEND MY SERVICE WHEN NONE OF MY CONCERNS HAVE BEEN ADDRESSED AND YOU EXPECT ME TO PAY ?
HOW IS IT POSSIBLE THAT YOU SUSPEND MY SERVICE ?
YOU HAVE NEVER KEPT TO YOUR CUSTOMER AGREEMENT FROM THE GET GO . ALL I HAVE BEEN DOING IS COMPLAIN AND NOTHING HAPPENS.
I WANT THIS SERVICE CANCELLED, ID TAKE MY CHANCES WITH ANOTHER ISP THAT STICK TO THEIR WORD AND CUSTOMER SERVICE ORIENTATED.
YOUR COMPANY AND SERVICE IS PATHETIC TO SAY THE LEAST.