LB
Leon B
1 reviews | Active since Dec 2017
18 Dec 2017, 18:38
Problem keeps being repeated
My ADSL line keeps being limited to a lower speed and every time I need to log call to get it removed and every time I need to explain everything that needs to happen like I'm the expert and need to tell everyone to do their job. Then if that is not enough my tickets get closed without resolution Ticket Number **********
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Webafrica's replyOfficial
19 Dec 2017, 09:46Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Best regards,
Webafrica's reply19 Dec 2017, 09:46
Official
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Best regards,