FM
Finn M
1 reviews | Active since Oct 2025
18 Aug 2026, 18:26
Probably the worst experience I have ever had in my entire life with a company, would highly recommend staying as far away as possible, if possible
Probably the worst experience I have ever had in my entire life with a company, would highly recommend staying as far away as possible, if possible. You just better hope there are no issues with entire process, as there is zero lack of customer care, zero urgency, and probably the most *********** people I have ever had the displeasure dealing with. I would rate a negative number if it was possible. WORST COMPANY EVER!!!
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Replies (1)
Webafrica's replyOfficial
19 Aug 2026, 08:29Morning Finn
We understand how frustrating this experience has been, particularly when you’re ready to get connected and the activation process hasn’t gone as smoothly as expected.
We understand how frustrating this experience has been, particularly when you’re ready to get connected and the activation process hasn’t gone as smoothly as expected.
We can confirm our team assisted you yesterday, activated the service, and advised that activation can take 24–48 hours. We’ve also arranged an onboarding support callback so our team can assist you with getting everything set up and your connection working as soon as possible.
We appreciate you allowing us to put things right. Please keep your router powered on during the activation period, and our team will be in touch to help get you connected.
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew
Webafrica's reply19 Aug 2026, 08:29
Official
Morning Finn
We understand how frustrating this experience has been, particularly when you’re ready to get connected and the activation process hasn’t gone as smoothly as expected.
We understand how frustrating this experience has been, particularly when you’re ready to get connected and the activation process hasn’t gone as smoothly as expected.
We can confirm our team assisted you yesterday, activated the service, and advised that activation can take 24–48 hours. We’ve also arranged an onboarding support callback so our team can assist you with getting everything set up and your connection working as soon as possible.
We appreciate you allowing us to put things right. Please keep your router powered on during the activation period, and our team will be in touch to help get you connected.
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew