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reimondvdwalt R

1 reviews | Active since Aug 2016

07 Dec 2020, 19:05

Possibly the worst service provider, of all Services, worldwide.

Possibly the worst service I have recieved from any "service provider " that includes all government regulated services.

There is not a single corporation in the world that vslues their customers as little as Webafrica.

After Paying a Pro-Rata fee for my newly installed Fibre, and paying in full the coming month. I have been left out of internet for 18 days. Me and wy wife work from home, but it is impossible without Internet.

I have soent hours on the phone with their support, only to have my fault "escalated". It has been escalated right out the window. And forgotten.

They dont follow up on faults, they offer bare to no technical support. They whatsapp help line is as useful with this as my 90 year old grandmother, and they just dont care enough to even try.

I have pleaded, I have begged. But still, not even a single phone call from webafrica.

If I cancle My service I have to Pay them R3000..... what a F@#&en joke Webafrica.. sort yourself out.

Its a disgrace.

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