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Rashieda O

1 reviews | Active since Apr 2022

05 Oct 2022, 19:56

Poorest, Horrible, Terrible service provider

Poorest service ever, I phoned almost 5 times today, got cut off, all 5 times, spoke to someone, but she couldn't really solve my problem. I have had a horrible start off 5 months ago, struggled 3 months to get my credit back, then I relocated, and moved, I wasn't informed of a 30 day notice period at all, I let that slide, moved on the 23rd,new installation was done, payment was debited, only to disconnect me today, after payment went from my account successfully, I'm now held liable for both residence billing, of a total cost of R1700, which R499 already got deducted for the new installation, now the service us suspended because the want an additional R1270, can you even belive it, had an ongoing chat with Zanele for almost 3hrs.still no solution, no manager, no supervise, no response, please help me with another service provider, that can actually take my money and deliver service. I nearly broke down in tears, because of this horrible terrible service, but my money is gone.

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Rashieda O's update06 Oct 2022, 16:29
Reviewer Update
If anybody ever receives this review, please contact me urgently, I've spoken to several agents, Katlego, Zanele, Gontse, Siphamandla, Cindy, Mdududzi, oh my word and the others names I forgot, I honestly wana know how you take my money, then invoice me 3 different invoices, just for moving, and ends up within a week of a bill at R1700.
I'm disgusted in your services