Poor Support Service ADSL

<p>We have no internet access for two days now and there is no one that seems to know what is happening</p> <p>Webafrica always blames Telkom SA and Telkom always blames Webafrica, leaving the poor guy that pays for all of this in the middle. Is that righ or even make sense?</p> <p>Webafrica has apparently an Live Chat that you waste your time for getting any support</p> <p>Try to call them you wait for 30 min and then get an idiot who tells you to buy more new ADSL routers altough you just did, then they simply hang up if issue is above thiere fire place. There you are *****ed with no hands and you pay for it.</p> <p>I am thinking Neotell guys, seeing that I already lost two days productivity with no solution yet.</p> <p>Thanks </p>