SG
Stewart G

1 reviews | Active since Jun 2018

08 Jun 2018, 12:21

Poor speeds and poor customer service

LTE wireless performance was horrible when i first received my router. I have tried to find answers as to why this is, but to get a definitive explanation has been a waste of time. Customer service keeps telling me that they will get back to me but never does.

0
Replies (1)
Webafrica
Webafrica's reply08 Jun 2018, 12:30
Official

Hello ,

Sorry to hear you’ve had a bad experience. We will do our best to sort it out.

So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Webafrica