Poor services

I'm really not happy with webafrica i missed a payment in the month of January my internet was cut (as expected) i then made payment on the 1st of February and till date i still don't have internet access i tride to reach to them to start with to get hold of them its a hustle their consultants they cant assist me all they'll tell you is give me time to resolve your problem then later you get a message saying keep your wifi on you'll get an sms when you are reconnected, I still don't have internet.