Poor service would mean there was some service this us NOSERVICE

App**** for fibre and was told it is avail in the area - 3 weeks later I was told oh sorry we can not supply I need to take lte - I was assured that there was propper coverage - Was told i would get this at a 3-month promo price of 500 odd rand and after 3 months it would be 799 - After a 3 week back and fourth i got my router - Sim activated and debited pro rata - The system was un usable and battling to keep a speed of 1mb - Call after call logged nothing improved - In an attempt to now cancel this service after only 2 weeks of having it i am met with constant transfers to some one that can assist repeating my complaint several times over -Web africa proceeded to run their debits no cancelations placed no service improvement - Requested that a service manager contact me and was told this could only happen in 24 hours time - 24 hours later no call and I am again in a 2.5-hour long chat where all I am met with is apologies for this we will investigate Not even mentioning that i was wrongfully debited for a cancelled service as well

needless to say web Africa debited me 3 times , I have no service on their solution and there is no care from their customer care Now sitting on almost 3 hours of a customer care chat and the only repeated statement is " i will find out for you "