POOR service with Webafrica

I am a very aggrieved customer at this particular moment.

Today is 14 June. On 8 April, they installed an ADSL line in my home. I've had connection issues from day 1. 2 laptops are not connecting at all. 2 smartphones, connection keeps on dipping.

I've logged numerous requests and reported what feels like millions of so-called faults. Every single time I have to explain the whole situation to yet another consultant with no outcome at all. I follow up every 2nd day. What do they do? They keep on closing all reported cases!

There has not been any resolution or any customer service AT ALL!

I've had it with these guys.

If it's not my router, which is brand new, or some or other bogus excuse, they still refuse to send a technician, which I'm willing to pay for by the way.

They use Openserve as technicians, yet they never get so far as Openserve to address the issue. If you contact Openserve, they refer you back to Webafrica.

So please, PLEASE tell me, WHERE is the customer service in this country?!