Poor service - still not connected to WiFI

Dear Webafrica

Needless to say our relationship has started off rather sour. I've had my fibre installed by vuma tel on Friday 12th Feb and I have still not received my log in details. I have been trying to contact your whatsapp line since 13th Feb with no luck. Ive made several attempts and only two responses received, one of which was just ended without responding to my query.

day 4 and still no access. I am rather disappointed. references : 703196 and 702950. I am hoping this can be resolved asap. All I want is my log in details and a faster response time.

email : ***