1 reviews | Active since Jun 2009
Poor service since migrating to Gridhost
We have been having issues with our website since Webafrica decided to move to Gridhost and getting hold of someone to help is almost impossible. Our clients rely on our website thus it is critical for us to keep it up and running. I tried contacting them via phone but I was just left waiting on the line until I finally decided to hang up after 20 minutes of time and money wasted, in the meantime I also tried their online chat without any response and I also e-mailed them after that. I am still waiting for someone to respond...
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah