1 reviews | Active since Feb 2022
Poor service of Webafrica
I have a situation with webafrica. I made an application for fibre and a VOIP phone with the service provider in November 2021. The application was approved. I received my Fibre in the end of November, thank you very much. So the time went on, waiting for my VOIP phone. The middle of January it eventuly arrived Jippeee. Since the VOIP phone arrived it doesnt work. I spoke to maybe 30 people or more going back and forth and every one has the same story we will putt you to the next level of person to sort it out. I must pay the bill for the VOIP service but do not have the use of the service. Nobody can make an effort to assist their cleint. I have made an attempt to contact Mr Tim Gunning the CEO of Webafrica I still havent received any feed back from Mr Gunning.The only feed back I receive is from the Whatsapp number for where you can (assitance from) no freaking assistance it will take 24 to 48 hours to resolve your problem you have. I dont know how to attach all of the chats but if I can do I will. I am very disappointed in Webafrica
I am Alwyn Jaco Thornhill resident at 12 Diederik Avenue Parys 9585.
I dont know if you can assist me with a problem we have. The situation is as follow since Wednesday the 30th of june we dont have any water available at our residence were we are living now. No matter how many attends we have tried to phone the municipality, nothing has happend, every time we have phoned the answer is somebody will get back to us, but NO AVAIL. We have a problem with our electricity as well. I know we have loadshedding but the main Issue is we have municipal loadshedding as well. The meaning is the municipality is doing loadshedding as well. So the time we have loadshedding after the loadshedding we dont have power after that as well.
Since the 30 th of June we didnt had any water. No body can give any explanations about what s going on.
Thank you sincerly
Muis
I am Alwyn Jaco Thornhill resident at 12 Diederik Avenue Parys 9585.
I dont know if you can assist me with a problem we have. The situation is as follow since Wednesday the 30th of june we dont have any water available at our residence were we are living now. No matter how many attends we have tried to phone the municipality, nothing has happend, every time we have phoned the answer is somebody will get back to us, but NO AVAIL. We have a problem with our electricity as well. I know we have loadshedding but the main Issue is we have municipal loadshedding as well. The meaning is the municipality is doing loadshedding as well. So the time we have loadshedding after the loadshedding we dont have power after that as well.
Since the 30 th of June we didnt had any water. No body can give any explanations about what s going on.
Thank you sincerly
Muis