UN
Ursula N

1 reviews | Active since Feb 2017

07 Feb 2017, 07:51

Poor Service no Comunication, Causing damage by suspending my website

<p>I used to be with JCW Hosting. Paid for a website. They moved to Webafrica. I emailed several emails that I cannot update my own website, or only make selected changes. I cannot change for example, about us... Now they send me a bill of R823+- where I was informed, earlier that I take to much disc space. I did tell them telephonically and emailed.: That they must delete old emails on my server. I was just ignored. Now they suspended my website. I have no satisfaction with this company at all. Causing damage to my business.</p>

0
Replies (1)
Webafrica
Webafrica's reply15 Feb 2017, 14:50
Official

Hello ,

Thank you so much for your enquiry.

Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses

Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM

Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Rafeeqah