Poor service levels

I been a client of Web Africa for 5-6 years now. I am see a ever increasing deterioration of support levels from the company of the years.<br> <br> When I use to get fast and prompt feedback from customer support, now I hardly get feedback without putting pressure on support or I wait hours to days for a reply to my tickets.<br> <br> You guys where the best once, not anymore. Please get me in contact with your CEO and he must justify why I must stay with you guys with service levels so poor. I am really considering moving to Afrihost or someone else.