SM
Sharon M

1 reviews | Active since Nov 2016

12 Mar 2018, 13:38

POOR SERVICE FROM WEBAFRICA

Very disappointed in WebAfrica service recently (fibre) - no-one answers calls, live chat seems like a waste of time, we have no or slow speed for weeks now, no-one able to assist. They proudly announce that a response takes 48 hours. Maybe their internet is also slow. We are changing to an alternative ISP at month's end.

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Replies (1)
Webafrica
Webafrica's reply12 Mar 2018, 16:32
Official

Hello ,

Sorry to hear you’ve had a bad experience. We will do our best to sort it out.

So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Webafrica