POOR SERVICE

on the 11th of JANUARY THEY INSTALLED MY WIFI AT HOME. THE WIFI WAS ACTIVATED ON THE 13TH OF JANUARY. EVERY THING SEEMS TO WORK FINE TILL I OPEN A NEW WEBSIDE . IT HANGS FOR N LONG TIME AND THEN IT COMES UP WITH THIS SIDE TOOK TO LONG TO RESPOND. I USED THE WHATSUP NUMBER TO TALK TO WEBAFRICA . I DID NOT KNOW THAT THEY HAVE SO MANY AGENTS AND NO ONE CAN HELP ME , IT IS MONDAY THE 17 I HAVE SPOKEN TO AGOUT 6 AGENTS JUST TO FIND OU TODAY THAT MY INCEDENT WAS NOT ATTENDED TO , I HAVE I NEW AGENT ONES AGAIN. WITH A NEW REF NO. AND I AM AT WORK AND THE WIFI IS AT HOME . THE INFORMATION HE NEEDS IS ON THE ROUTER SO ONES AGAIN I WILL HAVE A NEW AGENT TONIGHT AND STILL NO INTERNET ON ANY NEW SIDES. BUT THE MONEY WAS TAKEN FROM MY ACCOUNT ON THUESDAY.