POOR SERVICE

I have had problems with my internet for more than a month now. It's slow or not working or not connected. Webafrica has a whatsapp number only so you cant talk to a consultant. Every time they say there is an outage in the area the you go check and Vumatel confirms. Its so easy for Webafrica to say that! Why don''t they sort out the problem???? I have to buy data all the time i cant use my internet for work or pleasure. What am i paying Webafrica for? they still deduct my debit order monthly even though they know they cant offer services. That is *****ing from the man on street!!!!! Why cant someone from Webafrica pick up a phone and call me? I have sent and email more than 2 weeks ago they have still not rep**** to it? Webafrica offers pathetic service and i will never recommend them to anyone. Cancel my contract so i can find another service provider! I have kept all the communication with them on whatsapp. SORT OUT MY INTERNET!!!!!! IS THAT TO MUCH TO AS FOR A SERVICE I PAY FOR MONTHLY????????