Poor service

I have very bad experience with Webafrica. Last month I paid full amount of R399 and I was only active for not even 2 weeks and the suspended my services were it's a month to month. I what's app the agents Zandile, Rebecca, Londiwe and Nelisiwe and list goes on and on. Non of them did the best to assist me I this had to except that I lost 2 weeks from my services with them. The funny part is no one of the managers even bother to assist me the services of Webafrica is very poor and the agents should go for customers services training cause they don't know how to help. Webafrica does not deserve 1 even.