Poor service delivery, lack of customer service ...

Worst experience and client service. And all I receive when I get through is "Im sorry you supposed to have a smooth service " with no solution... the whatapp line does not take 5 minutes to respond, i wait upto 3 days on a reply, anf i am a new customer, the contact numbers online is either not in service, Just the sales department... they transfer you and then the call gets dropped. I've spend over R300 till datw on airtime to call back and the email address online no one responds, yet thw deducted a debit order for admin fee as well as the monthly debit... The contract stated that i get a new router and they send mw a faulty one... i sat for 3 days trying to figure out how to connect, lost 3 days salary and to be told it's the router, i use my old router after being told i can not use it... and now i cant get ahold of someone who was supposed to request a new router to be delivered on the 3rd March... its the 9th March and im still waiting on ANYONE at webafrica to contact me... and guess what, im still on hold... i startwd calling & Whatapp'ing since 12 today, it is now 5pm... there advertising is just for show! I dont gave anything good to say about this company