GH
Gerchen H

1 reviews | Active since Feb 2015

02 Aug 2021, 15:53

POOR SERVICE DELIVERY

I am so tired of webafrica's lack of service delivery. 1. There is no call centre number that works, except for their silly what'sap service. The agents either drop the chat or get transferred. It takes hours for you to reach an agent only to be transferred. 2. Webafrica's billing system is so bad... I was charged double and three months later I am still trying to get this sorted. I sent a bank statement to prove the double charge but webafrica claims it will fix itself. 3. There is no email address, it's like this business is operating a ****... 4. I want to cancel my service now I must give 30 days notice for this poor service delivery. 5. WEBAFICA SHOULD CLOSE THEIR DOORS AND LEAVE SERVICE DELIVERY TO PROFESSIONALS.

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