Poor Service

To Management. Can you kindly get someone to call me back so that you can resolve my technical issue. No one answers your reception No one is chatting with me on Facebook Used the whatsapp channel without success. Have had no internet for a week, logged 3 calls and now they are closed without the issue being resolved. Tried to phone technical and was holding on for 23 minutes with no interaction with an agent. you can drop me a message and I will share my details