AJ
AJ J

1 reviews | Active since Dec 2021

07 Feb 2022, 11:36

Poor service

Poor service! First of all to get our line set up after a move was such a mission, took around 8 weeks to move our line which meant in the meantime we were buying SO MUCH data, 4 times as much as our line rental would have been. Blaming the installation company rather than actually elevating our account for installation. Moving on from that, it is now time to pay for my monthly subscription... CANNOT action payment on their link, subscription now suspended... NOONE ANSWERS!!!! The whatsapp number, I'm waiting in line, call their landlines, waiting which a recorded recommendation to contact their whatsapp boasting quick turn around time. It is now 11.35, I've been on their whatsapp line since 9.03am waiting to try get a payment done... now my lively hood waits because I wait a day with zero working capabilities.

Honestly, if I knew this I would have gone with someone else.

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