Poor Service. angry client

On the 28 of July i subscribe to VUMA needing the WIFI, so on the 3 August they came and installed the router and everything. since then we are waiting for a password its been 2 weeks they are busy saying the issue is pending for 2 weeks and now we are going for the 3rd week.

I'm not happy with Webafrica, i advise everyone to not have the business with them because there are not professional