poor service and no follow up is the norm

<p>. I am VERY unhappy with the service/nonservice from Webafrica. Every time in the past that I have had an ADSL line problem, I have spent many days regularly phoning Webafrica in an effort to get them to push Telkom to sort out the problem. The problem ALWAYS takes an unacceptably long period of time to be resolved. </p> <p> </p> <p>My current problem is that my phone line is down and has been for many days. I have phoned Webafrica MANY times and every time I phone I am told that they are waiting from Telkom for feedback. Why is this not being actively followed up with Telkom? My wife runs her business using this account has already lost business because of the long and continuous downtime of the phone line and consequent lack of ADSL connectivity (more than a week). We are paying Webafrica to administer this phone line and if Webafrica cannot assist and put the necessary pressure on Telkom on our behalf, there is no point in Webafrica administering the line. I may as well be communicating with Telkom myself. </p> <p> </p> <p>I have learnt from past issues that Webafrica is either ***********, incapable of addressing these problems or simply does not care! My recommendation is that anyone considering signing up with an ISP - STAY WELL AWAY FROM THESE GUYS!!!!</p> <p> </p>