Poor Service and False Advertising

I have had the worst service from this Company in all my life of dealing with Service Providers!!! It has been an absolute nightmare to deal with this company and I have finally reached the end of my wits. I have ordered Fibre Installation from them and it took them well over 6 weeks to install. On their Website they advertised that they would give 3 months free Internet if they do not install and connect within 21 days!!! Firstly they made a mess up with installation. I received a call from their Service provider to arrange a date for the installation and when I phoned Fazlin, she was in a big hurry and could not talk but emphasized that I must go ahead with installation. I asked her if she was sure and she said yes. So I took a day off work because they needed to dig the trenches etc. After everything was done, the Supplier told me to sign a form and said the order was for Vodacom! I said Vodacom failed to supply me for 3 months and I had to cancel with them. So I had to phone Fazlin who had to sort it out with their Service Provider. After many phone calls and emails I was connected after 6 weeks. I queried the Free 3 Months Service with Fazlin, Robin, Mohammed Hoeman. Mria Talga and Shimani to name a few employees of theirs, only to be repeatedly told that the matter will be escalated. Nothing came out of it and I was paying interest. Eventually I just gave up with them. Since last year they have another **** going on, they send me an sms stating the debit has failed due to me rejecting it!!How ludicrous, Once you approve a debit check mandate with the bank you cannot cancel every month or second month! So when I login to pay my account, I have to Pay R50 interest. So how come one month the debit order goes through and the next month it fails?? I have never experienced this kind of problem before. So now I am trying to cancel this month to month contract via their whats app channel and I had to call sales to find out how it's done. So I get transferred to cancellation via whats app to be told I have to pay R999 Cancellation Fee and return the router or pay another R999. In the begining I was told that I had to wait for 12 months to cancel because installation was free. I was never told about a cancellation Fee. I am very stressed out and I need assistance with bringing Webafrica to book.