FW
Frans W
1 reviews | Active since Jul 2021
04 Jul 2021, 15:12
Poor Service
I signed up on 22 June 2021. My connection was activated on the same day, but after 1 hour was deactivated for no reason. Ever since then I have been trying through there WhatsApp Service to get me reconnected. Being sent from pillar to post wasting hours and to be redirected to where I have started is hilarious. I was promised by a consultant on WhatsApp that it will take 24 hours to be reconnected. The next day, I was told within 48 hours. To my surprise after many hours/days wasted on WhatsApp I got through by phone to a consultant on Friday morning, 2 July. He promised me that I will be reconnected within 24 hours. It's been 48 hours ago and I'm still not reconnected. Will I ever be connected?
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Frans W's updateReviewer Update
12 Jul 2021, 15:36Eventually I got activated on Friday 9 July and since then didn't have any problems.
It is important not to sign up with a new ISP unless the previous provider has released your line. Even if the new ISP tells you to do so for for a smooth switch over. That is what happened to me.
It is important not to sign up with a new ISP unless the previous provider has released your line. Even if the new ISP tells you to do so for for a smooth switch over. That is what happened to me.
FW
Frans W's update12 Jul 2021, 15:36
Reviewer Update
Eventually I got activated on Friday 9 July and since then didn't have any problems.
It is important not to sign up with a new ISP unless the previous provider has released your line. Even if the new ISP tells you to do so for for a smooth switch over. That is what happened to me.
It is important not to sign up with a new ISP unless the previous provider has released your line. Even if the new ISP tells you to do so for for a smooth switch over. That is what happened to me.