MM
Merriam M
1 reviews | Active since Jan 2018
03 May 2026, 08:51
Poor service
I have been waiting for activation for 3 days and No one is helping via WhatsApp or phone call And worst they also double debited the account. But every month they debit my account with no delay and never missed any payment
Helpful (0)
Replies (3)0
Replies (3)
Webafrica's replyOfficial
04 May 2026, 13:11Hi Merriam.
Just following up on your query to make sure you’re getting the support you need. We’re here for you Monday to Friday from 08:00 to 17:00 on Hello Peter, and we are offline over weekends and public holidays like National Workers’ Day. If you still need help, send us a private message, and we’ll happily jump in and assist during our operating hours
Warm regards,
Webafrica Crew.
Just following up on your query to make sure you’re getting the support you need. We’re here for you Monday to Friday from 08:00 to 17:00 on Hello Peter, and we are offline over weekends and public holidays like National Workers’ Day. If you still need help, send us a private message, and we’ll happily jump in and assist during our operating hours
Warm regards,
Webafrica Crew.
Webafrica's reply04 May 2026, 13:11
Official
Hi Merriam.
Just following up on your query to make sure you’re getting the support you need. We’re here for you Monday to Friday from 08:00 to 17:00 on Hello Peter, and we are offline over weekends and public holidays like National Workers’ Day. If you still need help, send us a private message, and we’ll happily jump in and assist during our operating hours
Warm regards,
Webafrica Crew.
Just following up on your query to make sure you’re getting the support you need. We’re here for you Monday to Friday from 08:00 to 17:00 on Hello Peter, and we are offline over weekends and public holidays like National Workers’ Day. If you still need help, send us a private message, and we’ll happily jump in and assist during our operating hours
Warm regards,
Webafrica Crew.
MM
Merriam M's updateReviewer Update
05 May 2026, 12:11Good day
Please note even now I have note been assisted wifi not activated since 1 May till now . I'm chatting to different agent everyday to follow up and im being given time frame always . Im so ****ed
Please note even now I have note been assisted wifi not activated since 1 May till now . I'm chatting to different agent everyday to follow up and im being given time frame always . Im so ****ed
MM
Merriam M's update05 May 2026, 12:11
Reviewer Update
Good day
Please note even now I have note been assisted wifi not activated since 1 May till now . I'm chatting to different agent everyday to follow up and im being given time frame always . Im so ****ed
Please note even now I have note been assisted wifi not activated since 1 May till now . I'm chatting to different agent everyday to follow up and im being given time frame always . Im so ****ed
Webafrica's replyOfficial
05 May 2026, 12:47Hi Merriam, we understand your frustration, especially given the delay in activation and the repeated follow-ups you’ve had to deal with since 1 May. That kind of ongoing waiting without service being active is understandably upsetting. A follow-up has now been sent to the activations team to urgently check the status of your connection and provide clarity on what is still outstanding. They are currently reviewing the case and working to get feedback as soon as possible. We will share an update with you as soon as we receive a response from the team handling your activation. Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply05 May 2026, 12:47
Official
Hi Merriam, we understand your frustration, especially given the delay in activation and the repeated follow-ups you’ve had to deal with since 1 May. That kind of ongoing waiting without service being active is understandably upsetting. A follow-up has now been sent to the activations team to urgently check the status of your connection and provide clarity on what is still outstanding. They are currently reviewing the case and working to get feedback as soon as possible. We will share an update with you as soon as we receive a response from the team handling your activation. Warm regards,
Webafrica Crew
Webafrica Crew