MJ
Mariaan J
1 reviews | Active since May 2013
08 Apr 2026, 12:39
Poor service
I cancelled the service in March And now they keep on deduting funds
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Replies (1)
Webafrica's replyOfficial
08 Apr 2026, 13:15Hello Mariaan,
We completely understand how frustrating and concerning it must be to continue seeing deductions after cancelling your service in March. Dealing with unexpected charges, especially after taking the correct steps to cancel, can be very upsetting.
After reviewing your account, corrections were made this morning, and a credit request has been submitted to the Billing Team under ticket reference WA***.
If you need any further assistance, please send a direct message on Hello Peter with a brief description of your issue, and our team will be happy to help.
Warm regards,
Webafrica Crew
We completely understand how frustrating and concerning it must be to continue seeing deductions after cancelling your service in March. Dealing with unexpected charges, especially after taking the correct steps to cancel, can be very upsetting.
After reviewing your account, corrections were made this morning, and a credit request has been submitted to the Billing Team under ticket reference WA***.
If you need any further assistance, please send a direct message on Hello Peter with a brief description of your issue, and our team will be happy to help.
Warm regards,
Webafrica Crew
Webafrica's reply08 Apr 2026, 13:15
Official
Hello Mariaan,
We completely understand how frustrating and concerning it must be to continue seeing deductions after cancelling your service in March. Dealing with unexpected charges, especially after taking the correct steps to cancel, can be very upsetting.
After reviewing your account, corrections were made this morning, and a credit request has been submitted to the Billing Team under ticket reference WA***.
If you need any further assistance, please send a direct message on Hello Peter with a brief description of your issue, and our team will be happy to help.
Warm regards,
Webafrica Crew
We completely understand how frustrating and concerning it must be to continue seeing deductions after cancelling your service in March. Dealing with unexpected charges, especially after taking the correct steps to cancel, can be very upsetting.
After reviewing your account, corrections were made this morning, and a credit request has been submitted to the Billing Team under ticket reference WA***.
If you need any further assistance, please send a direct message on Hello Peter with a brief description of your issue, and our team will be happy to help.
Warm regards,
Webafrica Crew