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rhulani N

1 reviews | Active since Apr 2026

05 Apr 2026, 11:49

Poor Service

Seems like everyone under sales doesn't know what they are doing. l have been trying to upgrade my service for the past month and all that happens is that l get transferred to different people over and over again without any solution. Today l was being assisted by Priscilla on WhatsApp and she said she couldn't complete the order and transferred me to the technical team. Mandisa in the technical team says that there is nothing she can do and transfers me back to the sales team. Its just a never ending up and down without any resolution.

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Replies (1)
Webafrica
Webafrica's reply07 Apr 2026, 09:05
Official
Hi Rhulani,  Over the Easter weekend, we may not have been able to respond to all incoming messages immediately. Your experience and support are important to us, and we are actively working to address every query.This is an automated follow-up to ensure you’re fully supported. Please send us a private message for any assistance, and we’ll reply as quickly as possible.Warm regards,
 Webafrica Crew