Poor service

 Hi Anthony, We’re sorry to hear about the frustration you’ve experienced, especially around cancellations and the continued debit orders despite your understanding that the service had already been cancelled. We can appreciate how upsetting it is when you’ve taken steps to close an account and are still seeing charges continue, particularly when you have proof of your cancellation request. We’d like to get this properly investigated and resolved for you. Please send us a private message with your account details, including the email address linked to your Webafrica account, as well as any proof or reference numbers you have for the cancellation request. This will allow us to trace exactly what happened, review the cancellation status, and address the billing concern urgently. Once we have the details, we’ll be able to provide clear feedback on why the debits continued and what steps will be taken to correct it. Warm regards,
 Webafrica Crew