1 reviews | Active since Feb 2017
Poor service
<p>I have app**** for a fibre line with webafrica. I am still waiting for telkom to come and install the line, I have already laid a complaint about telkom, but I feel webafrica must follow up with telkom and it doesn't seem as if they are doing that. I tried to chat with them on their live chat on their website but that service is alsoe very poor. I have send them a email and stil haven't heard back from them. I that poor service continues I strongly suggest that they cancel my account with them.</p>
Hello ,
Thank you so much for your enquiry.
Please provide your order number so we may call to help
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
Please provide your order number so we may call to help
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah