1 reviews | Active since Feb 2017

23 Feb 2017, 12:47

Poor Service

<p>I ordered my ADSL from webafrica over 6 weeks ago and it is still not connected! When i had placed my order they told me it would take 2 weeks and after that 2 weeks they told me it will take another week , it has now been six weeks and i do not have ADSL at my home. As i am sure all of you know the cost of data and the large amounts of it that we require. I initially used to recommend WebAfrica based on the reviews of others but after this experience i wont recommend them to anyone!</p>

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Replies (1)
Webafrica
Webafrica's reply24 Feb 2017, 08:44
Official

Hello ,

Thank you so much for your enquiry.

Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses

Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM

Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Rafeeqah