POOR SERVICE!

I am extremely disappointed in Webafrica and open serve with how they have handled my matter. I have had connection issues since 26/10/2022 but i have paid for the service. I have logged numerous cases with them and spoke to Lesego K, Chwayita, Jocelyn, Haakeem, the "manager" Sureshni and now Mandisi and still no one is willing to assist or get it right. At this point i have spoken to the whole company and I'm sent from one pillar to the other. From the first case i logged not one courtesy call. i ask for a call out they close the case without resolving it. I log another one and i am told to wait another 72 hours. This has been on going for close to 3 weeks now. i am currently on the line trying to get a hold of the manager but nothing, the call just drops and they don't care. This is pathetic service to say the least and having to come to hello peter to see if someone can actually pay attention and assist but I have paid for the service again. oh when they do the call out (finally) they get my details wrong and they close the case now I am suppose to log another call out (4th time) and wait another 72 hours only for them to mess up again. its unbelievable how they treat their clients with no care at all but just debit my account and offer no SERVICE or SUPPORT. BAD COMPANY BAD BAD COMPANY.