Poor Service.

I have been referred to this service provider by a friend for Internet Connect. In good faith completed the application with debit order details around October. I have no service with them yet they deducted money in my account. I contacted them on the 5TH of December 217. I was told the refund request was made and a refund will reflect in my account within 3 days. Just for reference I submitted a ticket to them and a response was received saying I will get a response on the 8th. I have not received any response from them. I spoke to a certain Miklye Valentine today would said she would assist. She just went silent on our conversation. I regret contacting this provider. I suspect that the same nonsense will happen again