1 reviews | Active since Sept 2017
Poor Service
Reported my router was faulty with them only to be assured it will be collected with a loan unit dropped off and if faulty replaced. Wait a week to find nothing having happened. Eventually they collect my router and then 3 days later after about 2 weeks from first contact and calling multiple times get told oops sorry we didn't know that it was out of warranty even though we assured you that we would replace it if it was faulty. We will send you your faulty router back you should expect it in around a week.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah