AA
Ammelia A
1 reviews | Active since Jul 2024
09 Jun 2026, 18:47
Poor service
Bad experience they can’t be reached anywhere, paid my account via eft sent proof of payment twice to two different agents and still didn’t get assisted now they don’t even respond to my WhatsApp’s but they respond to reviews quick it doesn’t make sense. I have been suspended for two days now with no help not happy with their service.
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Replies (1)
Webafrica's replyOfficial
10 Jun 2026, 08:52Hi Ammelia,
We understand how frustrating it must be to make payment, send proof, and still remain without service. When you’ve done your part, you should expect clear feedback and your connection to be restored without delays. That’s not the level of support and billing clarity you should be experiencing.
We have arranged for the Finance Team to review your account in detail and make direct contact with you to confirm the payment, ensure it is correctly allocated, and get your service reconnected as soon as possible.
If you’d like any additional assistance, please send us a direct message on Hello Peter, and we’ll gladly continue assisting you.
We will keep following up internally to ensure your service is restored and that you receive the support you’ve been waiting for without further delays.
Warm regards,
Webafrica Crew
We understand how frustrating it must be to make payment, send proof, and still remain without service. When you’ve done your part, you should expect clear feedback and your connection to be restored without delays. That’s not the level of support and billing clarity you should be experiencing.
We have arranged for the Finance Team to review your account in detail and make direct contact with you to confirm the payment, ensure it is correctly allocated, and get your service reconnected as soon as possible.
If you’d like any additional assistance, please send us a direct message on Hello Peter, and we’ll gladly continue assisting you.
We will keep following up internally to ensure your service is restored and that you receive the support you’ve been waiting for without further delays.
Warm regards,
Webafrica Crew
Webafrica's reply10 Jun 2026, 08:52
Official
Hi Ammelia,
We understand how frustrating it must be to make payment, send proof, and still remain without service. When you’ve done your part, you should expect clear feedback and your connection to be restored without delays. That’s not the level of support and billing clarity you should be experiencing.
We have arranged for the Finance Team to review your account in detail and make direct contact with you to confirm the payment, ensure it is correctly allocated, and get your service reconnected as soon as possible.
If you’d like any additional assistance, please send us a direct message on Hello Peter, and we’ll gladly continue assisting you.
We will keep following up internally to ensure your service is restored and that you receive the support you’ve been waiting for without further delays.
Warm regards,
Webafrica Crew
We understand how frustrating it must be to make payment, send proof, and still remain without service. When you’ve done your part, you should expect clear feedback and your connection to be restored without delays. That’s not the level of support and billing clarity you should be experiencing.
We have arranged for the Finance Team to review your account in detail and make direct contact with you to confirm the payment, ensure it is correctly allocated, and get your service reconnected as soon as possible.
If you’d like any additional assistance, please send us a direct message on Hello Peter, and we’ll gladly continue assisting you.
We will keep following up internally to ensure your service is restored and that you receive the support you’ve been waiting for without further delays.
Warm regards,
Webafrica Crew