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Frans S

1 reviews | Active since May 2020

17 Jun 2020, 22:25

Poor or let me say no service from WebAfrica.

Poor or let me say no service from WebAfrica. I do not recommend them.

I have three Telkom LTE's for 13 months and longer from WebAfrica. This month on the 5 June no internet green light but not internet.. As normal I phoned in as normal but after 35min I dropped the call. I then took the call back option that WebAfrica offer. This was repeated by me for 5 days every day. Still waiting on that call back. I even locked tickets on their website (***, ***, ***) I last week I spoke with a consultant after holding for 40 min total phone call almost an hour. If the service is working you are lucky but when the service go bad and you need to contact them good luck or get your self an unlimited call in package. I will not recommend WebAfrica for support. I have a 20 Gig package at one time telkom popup a message your 10gig package is out of data. I can not view the data can not talk to somebody and nobody is ketting back to me on my tickets.

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