POOR

App**** 31 Janaury 2023 already for fibre installation in Stellenbosch, received the router within 2 days. Had to wait 5 weeks for previous tenants ISP (Vox) to be cancelled on Frogfoot. (we had to sort this out, not Frogfoot) Frogfoot came on 22 March to configure, struggling since then to get the Webafrica's configuration done. Natalie H.: Chat Ref#: *** Escalation ref nr ***. Constantly getting emails with a 48 hr ETA and then emails saying ticket closed- but internet still OFF