Poor customer service from WEBAFRICA ISP

Webafrica ISP provides the worst customer service. 1st they deduct the full amount instead of the promotion amount as they highlighted in their package for the first 3 months.

Secondly, they switch off my internet on 2nd because my debit order does not reflect on there side. This will probably become a monthly occurance because the debit order which deducts on the 1st takes 2days to reflect. It should be noted they decide your debit order date so can't even change it.

The worse part is, After providing the proof of payment, they informed me it will take 24 to 48 hours to reconnect my line. The feedback is so strange because with the installation they activated the line immediately.