POOR CUSTOMER SERVICE

It's so shocking that there are companies which do not have structures in place to deal with servicing their clients in times like these where retaining your existing clients is so important. My internet is down since last week Thursday. There is no proper channel to get assistance besides chatting to their consultants on WhatsApp who have no clue of how to assist you besides saying your query has been escalated. I dont see this company succeed in the future if they continue to do business like this. No one knows what's wrong but you have been reporting the issue for 4 consecutive days! This is shocking !!