Poor Customer Service (Blame Game - Octotel - Webafrica)

<p>My attempt to go with Webafrica was a mistake. Octotel was very professional in terms of installation - The team tried their best to ensure Webafrica installation team was ready at the same time of installation ( as it seems the blame game is quite common). The team warned and it happend true for me.</p> <p>If it was RSA Web, the installation would have been straight been completed by Octotel. Have attempted to contact Webafrica many times (as we have to chase) in getting an update on the installation which was promised to happen on Tuesday. Unfortunately it was not the case and now requested Friday. I am cancelling the option to proceed with Webafrica and shifting to RSA Web instead. Web Africa customer service can be summed as a Telkom service standard. </p>