Poor customer service

Really poor customer experience, do not bother using option to talk to an agent, all you get is [02/28, 15:30] Webafrica: Hi, Willie-the-bot here, I'm still trying to put you through to one of our Live Chat agents, they'll message you as soon as they're available. If however you'd prefer to cancel the Live Chat request, simply type *ENDCHAT*. [02/28, 17:04] Webafrica: I'm sorry its taking longer than usual to connect you to an agent. I'll keep trying...

Really poor service